Gravity VIP

VIP Gravity — Members Only

Members Only

Welcome to
Gravity VIP

Gravity's exclusive members club

Exclusive Members Club

See Member Perks

Any questions? Email us at help@gravityvip.com

#StayGrounded

The VIP
Welcome Package

Special edition apparel & hat (Gold tee / Platinum hoodie, and more)
Preloaded VIP gift card — worth more than you paid
Custom #STAYGROUNDED keychain
Custom Gravity stickers
1 FREE Gravity Coffee bag per month — Gold receives 3 FREE months, Platinum receives 6 FREE months
Dedicated VIP support with priority response times

Over $2,000 in value

Any questions? Email us at help@gravityvip.com

Choose Your Membership

Gold or Platinum — You Decide

Gold Member

$1,000

One-time membership

$1,250 GOLD Edition Card
Special GOLD Edition T-Shirt
Special Edition Hat
Custom #STAYGROUNDED Keychain
Custom Gravity Stickers
3 month FREE Gravity coffee bag subscription. Your choice of 12oz bags.
Dedicated VIP support with priority response times

Get Gold — $1,000

Platinum Member

$1,500

One-time membership

$1,875 PLATINUM Edition Card
Special PLATINUM Edition Hoodie
Special Edition Hat
Custom #STAYGROUNDED Keychain
Custom Gravity Stickers
1 free Gravity syrup bottle
6 month FREE Gravity Coffee bag subscription. Your choice of 12oz bags.
Dedicated VIP support with priority response times

Go Platinum — $1,500

Any questions? Email us at help@gravityvip.com

Monthly Coffee Pick

Choose Your Free Coffee

Members receive 1 FREE Gravity Coffee bag each month

Gold Members receive 3 FREE months
Platinum Members receive 6 FREE months

See options below. Your monthly pick ships free.

Dedicated to You

VIP Support
— Not Your Average Help Line

Your Private Support Channel

As a Gold or Platinum member, you skip the general inbox entirely. Your messages go to a dedicated line handled by team members who know your membership and your history with Gravity. Expect answers in hours. Your VIP support contact details will be included in your welcome box.

Weekdays7am – 8pm

Weekends8am – 7pm

Response Time< 4 Hours

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Priority Queue

VIP messages jump ahead of standard support. Expect a shorter response time — under 4 hours during support hours.

🎯

Dedicated Team Members

No bots, no shared ticket system. VIP support is handled by real people who know your membership and history with us.

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Card & Balance Help

Questions about your preloaded member card, in-store redemption, or balance? We handle it directly — no runarounds.